PACKAGES
In today’s business environment, all organisations depend heavily on their IT systems. The impact of losing any of that infrastructure, even for a short time, can be dramatic. Taurus is here to look after your IT, resolving any issues promptly and with minimal disruption to your day-to-day operations, leaving you to focus on running your business. Our packages are designed to fit your needs and budget:
SERVICE
Helpdesk support 9.00 to 17.00, Monday to Friday
Unlimited telehone and remote access support
Free impartial advice
Professional support engineers
Response times for problems
Remote assistance
3rd party software assistance
Infection removal (virus & malware)
Anti-virus management
Cloud-based monitoring
of antivirus updates
Cloud-based scanning of antivirus
Weekly maintenance schedules
run at night
Updates
(Windows & some
3rd party software)
Disk space monitoring for all systems
Computer optimisation
Fault logging system open
24 hours
Specialist team of staff
On site call out
Free setup only if item purchased from Taurus
Network admin
Faulty hardware replaced
(excludes monitors and physical damage)
Network monitoring
System replacement
(excluding servers)
BRONZE
Support
8 Hours
SILVER
Support
8 Hours
GOLD
Support
4 Hours
PLATINUM
Support
4 Hours
OPTIONAL BOLT ON SERVICES
Office 365
Hosting's
Domains-.co.uk
Domain-.com
Email (per year)
VoIP (per month, per direct dial)
Back up (up to 500GB)
Internet access - ADSL
Internet access - FTTC
Internet access - FTTC
Internet access - FTTP
All our support packages include:
Unlimited remote access
Fault logging
system open 24 hours
Remote monitoring
Microsoft windows updates
Anti virus monitoring
Free impartial advice
Taurus
The Lighthouse
Riverbank Road
Bromborough
CH62 3JQ
United Kingdom
Tel: 01978 351 636
Email: info@taurusuk.net
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