PACKAGES

In today’s business environment, all organisations depend heavily on their IT systems. The impact of losing any of that infrastructure, even for a short time, can be dramatic. Taurus is here to look after your IT, resolving any issues promptly and with minimal disruption to your day-to-day operations, leaving you to focus on running your business. Our packages are designed to fit  your needs and budget:

SERVICE

Helpdesk support 9.00 to 17.00, Monday to Friday

Unlimited telehone and remote access support 

Free impartial advice

Professional support engineers

Response times for problems

Remote assistance

3rd party software assistance

Infection removal (virus & malware)

Anti-virus management

Cloud-based monitoring
of antivirus updates

Cloud-based scanning of antivirus

Weekly maintenance schedules
run at night

Updates
(Windows & some

3rd party software)

Disk space monitoring for all systems

Computer optimisation

Fault logging system open
24 hours

Specialist team of staff

On site call out

Free setup only if item purchased from Taurus

Network admin

Faulty hardware replaced
(excludes monitors and physical damage)

Network  monitoring

System replacement
(excluding servers)

BRONZE

Support

8 Hours

SILVER

Support

8 Hours

GOLD

Support

4 Hours

PLATINUM

Support

4 Hours

OPTIONAL BOLT ON SERVICES


Office 365

Hosting's

Domains-.co.uk

Domain-.com

Email (per year)

VoIP (per month, per direct dial)

Back up (up to 500GB)

Internet access - ADSL

Internet access - FTTC

Internet access - FTTC

Internet access - FTTP

All our support packages include:

Unlimited remote access

Fault logging
system open 24 hours

Remote monitoring

Microsoft windows updates

Anti virus monitoring

Free impartial advice

Taurus
The Lighthouse
Riverbank Road
Bromborough
CH62 3JQ
United Kingdom
Tel: 01978 351 636
Email: info@taurusuk.net

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